Frequently Asked Questions

Delivery information

Upgrade Cycles makes use of The Courier Guy for deliveries. It is your responsibility to ensure that the delivery details are correct.

What does delivery cost?

Deliveries in Pretoria, Johannesburg, Potchefstroom and Klerksdorp cost R75.

Nationwide deliveries will cost R114 for smaller items and R177 for larger items. Item sizes are based on the larger of mass or volumetric weight, and determined at Checkout. If you live in a remote area, additional costs may apply. Alternatively, you can pick up your item at the store in Pretoria.

When will I get my order?

Your order should be delivered 2 – 3 days after payment has been received. This is an estimate only and we will not be held liable for any late deliveries. You will receive a tracking code and can track your order on The Courier Guy website.

Can bicycles be delivered?

No. Bicycles can be purchased online but must be collected at the store.